GCash, DICT, and CICC reaffirm system security: No breach, no leaks as Dark Web post proven fake and deleted

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By TechWatch PH Staff

Mobile wallet giant GCash has assured the public that no data breach, leaks, or system compromise occurred, reaffirming that all customer accounts and funds remain safe.

This comes after a dark web post falsely claiming to sell GCash user data was taken down, following confirmation from both the Cybercrime Investigation and Coordinating Center (CICC) and Department of Information and Communications Technology (DICT) that the alleged leak was fake and contained recycled data from unrelated incidents.

In an interview on DZRH’s Balansyado on October 28, DICT Secretary Henry Aguda said the agency had closely monitored the issue over the weekend and quickly coordinated with CICC and GCash to verify the report.

Aguda said that based on the findings, the post is fake and GCash remains safe and secure, commending GCash for its swift cooperation with authorities.

He added that the deletion of the dark web post further confirmed its lack of credibility. “If you see data allegedly being sold online, do not panic or share personal information,” he reminded. “Always verify through legitimate sources and be careful with what you post or click.”

Cybersecurity experts supported these findings, explaining that the deletion of the dark web post reflects its lack of credibility.

“In the dark web ecosystem, credibility is everything,” said Scam Watch Pilipinas co-founder and Cybersecurity Analyst Art Samaniego. “Once a poster is exposed as a scammer—say, for uploading fake or recycled data—they’re quickly banned and blacklisted by forum moderators. When a post vanishes after exposure, it’soften a sign that the data was fake and the user has been cut off.”

GCash reminds the public to avoid reposting unverified information online and to rely only on official channels for accurate updates. GCash also warns that it will pursue legal action against individuals or groups spreading malicious or false claims that cause public confusion and undermine user trust.

“Our commitment to customer safety and data security is absolute,” GCash said. “We thank the DICT and CICC for their leadership and partnership in ensuring a safe and secure digital financial ecosystem for all Filipinos.”

READ:

CICC probes reported GCash data breach, says data likely did not come from platform

Dark web ‘GCash Leak’ likely fake, forensic review finds no signs of breach