Globe prepares Libreng Tawag, Charging, Wi-Fi services for quake-hit communities

Globe is preparing to deploy its Libreng Tawag, Libreng Charging, and Libreng Wi-Fi (LTLCLW) services in areas affected by the strong earthquake that struck Southern Mindanao, as the telecommunications company ramps up its disaster response efforts.

The company said the free connectivity and charging services will be activated once local authorities grant safety clearances and on-ground assessments confirm that deployment can be carried out safely.

The planned deployment comes as network disruptions were reported across several parts of Mindanao following the earthquake. As of Monday afternoon, Globe said service interruptions were affecting around 30 municipalities across nine provinces, with Sarangani, South Cotabato, and Sultan Kudarat recording the highest number of areas experiencing intermittent mobile signal.

“Globe has activated its disaster response protocols even as restoration teams have been mobilized in affected areas,” said Yoly Crisanto, Globe chief sustainability and corporate communications officer. “We continue to monitor network conditions closely and will work with local authorities and power providers to restore services as quickly and safely as possible.”

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According to Globe, several network sites temporarily lost commercial power after local electric cooperatives shut down electricity services as a safety precaution. The affected facilities are currently operating on battery backup systems to help maintain network availability while restoration efforts continue.

Once activated, the LTLCLW sites will allow residents to contact family members, charge mobile devices, and access the internet for critical information during the emergency response period.

Globe said the locations of the free service sites will be announced through its official channels once access to affected communities becomes possible.

The company also urged customers to follow advisories issued by the Philippine Institute of Volcanology and Seismology, the National Disaster Risk Reduction and Management Council, and local government units, while remaining alert for possible aftershocks and sea level disturbances.

Globe said it will continue monitoring the situation and provide updates on network restoration and emergency service deployments as damage assessments progress.