GCash enforces ‘zero tolerance’ policy on illegal business activities

• Photo credit to Gcash

By San Matildo

E-wallet giant GCash announced that it is implementing a “zero tolerance” policy on illegal business activities, reiterating its strict prohibition against the illegal use of its platform, including online gambling.

“GCash strictly prohibits illegal use of its platform, including illegal online gambling, scams, mule accounts, and fraudulent QR payments,” the company stated.

To protect its users, GCash outlined several measures: blocking accounts and transactions linked to illegal businesses and gambling, reporting suspicious activities to the Anti-Money Laundering Council (AMLC) and authorities, securing accounts with DoubleSafe (Face ID + MPIN), blocking fake or illegal sites pretending to accept GCash, and coordinating with the Philippine National Police (PNP), National Bureau of Investigation (NBI), and regulators to pursue offenders.

The company reminded its users to use the platform only for safe and legal transactions.

GCash also encouraged the public to report any suspicious activity through the GCash Help Center in the app or via its website, and to contact “Gigi,” the company’s official chat support.